Euro Master

Daija Hicks 5 months ago

As a woman and a VW owner, I am typically wary of taking my vehicle to just any mechanic. I actually hate taking my car to the shop because most places try to get over on me. I found Euro Master on my search for a mechanic due to my check engine light. I called Tuesday morning and asked for their availability. They told me they could get me in right away. I dropped my vehicle off and explained the issue to Kris, who was very attentive and helpful. He took the time to listen and answer any questions I had, even if it had nothing to do with why I dropped my vehicle off. They sent me an itemized breakdown that showed everything they recommend be repaired immediately, what will need to be done soon, and what's in good condition as is. I LOVED the thoroughness of the report and it was the first time I received anything like that from a mechanic. It even included pictures! They actually ended up calling me as well and explained everything. My car was completed the same day. I believe I dropped my vehicle off around 10 AM and they had it fixed by 3 PM. Upon pick up, they even showed me the part that was causing the issue. I believe the prices are extremely reasonable for the quality work

Management Dept 5 months ago

I came to Euro Master for a tune-up and brake service after contacting several shops to compare pricing and value. The owner assured me they could offer a better price than other places, and they were able to service me sooner, which influenced my decision. I requested a full diagnostic and was advised on what services were needed. However, I was not told to replace my rotors, even though based on my experience with foreign cars—especially Porsche—and guidance from a trusted mechanic, brakes and rotors are typically replaced together. My intention was to complete everything properly at once. Despite that, I moved forward with their recommendation. Initially, the customer service was great. The owner even met me early on a Saturday to pick my vehicle up to accommodate my payment being transferred in late on that Friday which I appreciated. About a week after the brake job, my brakes started squeaking. When I reached out, the owner told me it was because I didn’t replace the rotors—which was false, because that was never recommended to me in the first place. He then offered to replace the brakes for free if I purchased rotors. It took me some time to return due to travel and limited

George Rapakoulias 8 months ago

I had the valve cover gasket replaced in my BMW in Euro Master. The quality of service and the the price were excellent. The mechanic carefully inspected the car beyond the valve cover, and provided me with photos in all critical spots, along with recommendations for parts that are towards the end of their life span, to keep an eye on. They seem very experienced in European cars, and the much more affordable than servicing in the official BMW dealership. Totally recommended.

Alex Carusi 9 months ago

Euro Master was recommended to me by a friend when I was searching for a place to get my brakes fixed. I cannot express how impressed I was when I went there. I was expecting at best to be told to leave my car there and they would get to it over the next couple of days. However, they were able to replace the brake pads and rotors within a few hours, getting the parts that same day. Dom and Kris who run the shop were very friendly and made sure I was offered competitive pricing. The shop waiting area and bathroom were spotless making the whole experience that much more enjoyable. I plan to go back for all future car needs.

Jasurbek Olimjonov a year ago

The best shop I’ve ever been to. Awesome place, super friendly staff, great vibes and the best customer service ever. It was a pleasure to deal with Kris - GM, who made everything super smooth from start to finish. And big thanks to THE technician who treated my car like his own. If you’ve got a euro car and need anything from regular maintenance to more serious repairs, this is the place to go. Highly recommend